Here you can find status updates for Savvas platforms. If there are interruptions to service, we will track them here. If you need assistance on a specific issue, please contact support.
Resolved -
This incident has been resolved.
Mar 19, 17:21 EDT
Identified -
Administrators using the Send or Schedule feature in Realize Reports to send data to a Google Drive may experience an issue where the file sent does not contain the expected data and instead looks like HTML format. Files sent via email or SFTP continue to operate as expected and we recommend using these delivery options until this issue is resolved.
Mar 19, 16:25 EDT
Completed -
The scheduled maintenance has been completed.
Mar 15, 00:35 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 20:35 EDT
Scheduled -
SuccessMaker is undergoing a system upgrade, which is scheduled from March 14, 2024, 8PM ET to March 15, 2024, 12AM ET. Customers may experience 3 -5 minutes of downtime as a result of this update.
Mar 14, 20:32 EDT