Here you can find status updates for Savvas platforms. If there are interruptions to service, we will track them here. If you need assistance on a specific issue, please contact support.
Resolved -
This incident has been resolved.
Feb 10, 09:57 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 10, 09:54 EST
Identified -
The issue has been identified and a fix is being implemented.
Feb 10, 09:48 EST
Investigating -
Golden Gate University Degrees+ students are unable to access their courses. This incident only affects Golden Gate University Degrees+ students.
Feb 10, 09:19 EST
Resolved -
We are pleased to inform you that the issue affecting file ingestion has been resolved. A fix has been successfully released to production, and all sites appear to be working properly.
Our teams are continuing to monitor the situation to ensure everything remains stable. We appreciate your patience and understanding throughout this process.
Feb 6, 10:00 EST
Investigating -
Please be advised that some customers are reporting delays in EasyBridge roster updates due to the nightly ingestion process failing. Our team is investigating the root cause of this issue and is working to resolve it as quickly as possible.
Feb 3, 12:56 EST