Savvas System Health Status

All Systems Operational

About This Site

Here you can find status updates for Savvas platforms. If there are interruptions to service, we will track them here.

Realize Operational

Realize Reader Operational

Realize Reports Operational

EasyBridge Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 23, 2021

No incidents reported today.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

Realize Issue

Resolved - We are closing this incident as it is due to a setting in Lightspeed Systems Filter configuration, which only impacts customers who use this third party web filtering tool.

As mentioned previously, to immediately address this issue, district-side network engineers can add an exception to remove savvasrealize.com from the Lightspeed SSL interceptor. This will restore full Realize functionality for users in the school district.
Sep 20, 17:41 EDT

Identified - We have found that users who are experiencing the issue of missing Table of Contents or My Library pages in Realize are in school districts that use Lightspeed Filter™ (formerly Relay). To immediately address this issue, district-side network engineers can add an exception to remove savvasrealize.com from the Lightspeed SSL interceptor. This will restore full Realize functionality for users in the school district.

Any users trying to access it may need to wait up to 30 minutes or reboot their computer for the change to take effect.
Sep 20, 13:14 EDT

Investigating - We are aware of an issue where some customers are experiencing a blank page when trying to access areas in Realize such as the 'Table of Contents' or 'My Library'.

We are actively troubleshooting this issue and will resolve it as soon as possible.
Sep 20, 11:12 EDT

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

Realize Performance Degradation

Resolved - This incident has been resolved. Thank you for your patience.
Sep 17, 12:01 EDT

Investigating - We are currently investigating intermittent performance degradation on Savvas Realize. Users might experience slower performance or intermittent error messages temporarily while we resolve this issue.
Sep 17, 11:40 EDT

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.