Here you can find status updates for Savvas platforms. If there are interruptions to service, we will track them here. If you need assistance on a specific issue, please contact support.
Resolved -
We've temporarily routed all EasyBridge users directly to Realize. We're still working on restoring full EasyBridge capability to admins and to teachers and students who use EasyBridge to get to other tools like iLit.
Oct 23, 14:37 EDT
Investigating -
Customers who access Realize via Easybridge, for example any customer using Single Sign On, will experience an issue logging in right now. Our team is aware of this and working to resolve as soon as possible. If you do receive an error message, you can go to the following URL once the error message displays: https://www.savvasrealize.com/dashboard/viewer
Oct 23, 13:57 EDT
Resolved -
This incident has been resolved.
Oct 20, 21:42 EDT
Update -
The AWS incident is still ongoing, but most Realize and other Savvas digital products are functioning normally. We are still monitoring the situation with AWS closely.
Oct 20, 18:23 EDT
Update -
A number of Savvas products may still be experiencing issues due to an ongoing AWS incident. We are working on recovering as soon as possible. You can follow the status of AWS' issues at https://health.aws.amazon.com/health/status
Oct 20, 12:38 EDT
Monitoring -
Due to an issue with our cloud services provider, users may see slow performing pages and other issues. We are monitoring the situation and in active dialog with our provider to resolve this as soon as possible.
Oct 20, 09:46 EDT