Teachers Without an Existing Outlier Account Unable to Log In Via SSO

Incident Report for Savvas System Health

Resolved

This incident has been resolved.
Posted May 21, 2025 - 12:48 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 21, 2025 - 12:43 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 20, 2025 - 08:59 EDT

Investigating

Teachers using Single Sign-On to log into the Outlier LMS from Realize become stuck during the registration process and are unable to access the LMS. This issue only affects teachers without existing Outlier accounts. Our team is investigating the issue and will remedy as soon as possible.
Posted May 19, 2025 - 12:09 EDT
This incident affected: Outlier.org.